Response Operations CSC Senior Consultant

Who We Are Looking For

Crisis24 is the world’s premier integrated risk management provider, offering best-in-class physical and cyber security risk and crisis management consulting, executive protection, travel security and AI-driven analytical services. We provide actionable risk management solutions helping organizations around the world to stay ahead of emerging risks. Crisis24 is a wholly owned subsidiary of GardaWorld, the world’s largest privately-owned security services company with operations in 45 countries and over 120,000 employees. We are partner of choice for private individuals, multinational organisations, governments and humanitarian organizations and multinationals globally.

What You Will Work On

The Crisis & Security Consulting (CSC) team is part of Crisis24 and provides physical and cyber security risk and crisis management consulting services. As a result of globally expanding demand for our services, an exciting opportunity has arisen to join the CSC team in Africa. We are looking for a highly motivated and driven senior consultant practitioner to support our clients and continue to grow our Africa consulting practice.

Who You Will Work With  

The Senior Consultant Africa will report to the Associate Director (Middle East & Africa) for the development and maintenance of Best Practice in CSC’s pre-incident consulting services. These responsibilities will be monitored and managed through the company performance management review cycle and regular monitoring of performance against KPIs throughout the year. Core accountabilities are: Delivery of consulting services; Execution of defined administrative tasks; Participation in company performance management cycle; Delivery of revenue through new business development tenders & proposals and Day-to-day CRM.

What You Will Bring  

Competencies:

• Highly commercial, with the ability to recognise and develop commercial opportunities
• Creative thinker who can apply initiative and create solutions to solve clients’ problems
• Personable and able to communicate effectively at all levels with team members and clients
• Able to relate well to others with confidence and empathy, build trust and remain calm and resourceful during difficult and emotive situations
• Able to demonstrate adherence to values: ethics, discretion, integrity and accountability
• Has the flexibility and motivation to work irregular hours and maintain quality delivery
• Invested in development ,maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends
• Outstanding written and verbal communication and presentation skills

Skills and Experience:

• An established network of industry contacts and clients across Africa (or externally but with outbound business operations on the continent)
• Minimum 7 years' relevant previous experience in a security, intelligence, risk or crisis management environment, working in in an operational and/or consulting role
• Strong working knowledge of Security Risk Management, Corporate Investigations, and Crisis Management – Best Practice and Industry Standards
• Demonstrable commercial experience developing new business opportunities, from initial lead through all phases of business development to contract commencement
• Extensive travel experience across Africa including in high threat / hostile environments
• Competent skills with office-based software; MSOffice
• At least one relevant security risk management qualification (CSMP, CPP, PSP or other)
• Fluency in French is advantageous

Hybrid: Cape Town office / remote working, with requirement to travel internationally on consulting projects.