IT Prep Technician

IT Prep Technician

4Wall Europe is a global video and lighting service provider at the cutting-edge of event technology. With 3 UK locations and 14 across the US, we partner with some of the best-known brands in the world to provide a complete AV and lighting solution for concerts & touring, TV studios, exhibitions, virtual events and other sectors; from design integration services to AV technology installation.

We are seeking a passionate IT Prep Technician to join our 4Wall team.  Based at our headquarters in Harlow, Essex you will play a crucial role within our warehouse team in maintaining the highest standard of our IT rental equipment. From managing our full inventory of IT equipment, including laptops, iPads, desktops, touchscreens and more, to staying on top of the latest software developments and updates.   

The ideal candidate will have both technical and professional knowledge and be able to work well as part of a team. Attention to detail, a passion for all things IT and the ability to use your initiative are also key, as this role will involve helping to grow the IT team and working to meet project deadlines.

This is a great opportunity for an IT professional who is looking to get involved in the thriving events industry and be a part of an exciting growing global company.

Primary Responsibilities:

• Responsible for preparing a range of IT equipment, ensuring that it is tested and prepped to the highest standard
• Responsible for the on-going maintenance of IT equipment, ensuring all software licenses are up to date
• Using our internal system to carry out weekly stock checks of all equipment.
• Adhering to standard operating procedures and health and safety standards

Qualifications and pre-requisites:

• Excellent technical ability and knowledge
• Confident in understanding client needs
• Clear and concise communication
• Strong organisational and time management skills
• Good attention to detail
• Able to work well as part of a team
• Can work well under pressure and use own initiative to set own targets and problem solve
• Able to be flexible where necessary to meet the needs of the business

Working hours:

Full time, 40 hours per week.  Based on a rotating shift system, 7.00am-4.00pm and 10.00am-7.00pm Monday to Friday.  The ability to facilitate overtime as required, including weekend working is essential.

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If you have IT experience and are looking for something new, this could be the role for you. Contact us today to find out more.