Intelligence Analyst I - EIS

• Incident analysis, assessment, and escalation
• Pro-active analysis of open-source resources for potential incidents
• Maintain situational awareness through collection of information to ensure safety and security of client’s people, facilities, and products
• Emergency response and escalation of established protocols for:
• Video surveillance
• Access Control
• Identify
• Notify security teams of potential threats or incidents
• Initiation of evacuation of affected areas through communication with key leaders
• Support response coordination needs
• Answer GSOC hotline and respond to emails
• Assist with internal investigations by providing security records from monitoring and access systems
• Support on-site exercises and drills as directed, such as emergency evacuation drills and utilization of emergency notification system
• Maintain situational awareness through collection of information to ensure safety and security of people, facilities, and products
• Complete risk, intelligence, and incident reports as needed
• Assist team lead with the development and refinement of teams’ operational protocols

Additional duties may include:

• Open-source intelligence collection and analysis of regional trends and events to provide timely, comprehensive, customized intelligence products to decision makers
• Develop client-specific intelligence products including, but not limited to: Location Threat Assessments (Neighborhood-, City-, or Country-level), Site Threat Assessments, Event Threat Assessments, Requests for Intelligence, Daily Incident Assessments or Intelligence Products, Threat Forecasting, Social Media Monitoring;
• Liaise with the client to better understand their requirements and concerns and understand the client’s operational footprint;
• Manages client expectations by understanding the EIS team's product offerings and limitations; and supports manager in tracking metrics around production.

Education Requirements:
 Bachelor’s degree required in: Criminal Justice, Criminology, Homeland/National Security, Emergency Management, or other related degrees.

• Equivalent military experience acceptable in lieu of degree.

Work Experience:

• 0 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response or a related field required.

Skills:

•  Ability to take initiative and multi-task under pressure.
• Effective problem-solving and time-management skills.
• Strong written and verbal communication skills required; accurate typing skills.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of Google Earth and Maps.
• Ability to organize and prioritize work with little supervision.
• Establishing and maintaining positive professional rapport with other analysts and SME as well as client contacts.
• Foreign language preferred. Preference for Spanish, Portuguese, Turkish, or Chinese.
• Customer service experience preferred.

Work Conditions:
Office setting and machine use. Sitting, standing, walking, hearing, speaking, reading, writing.

Information Security:
Adhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security.

Note:
 

• Flexible hours and workdays are required to meet Crisis24 core 24/7 mission.

• Candidates will be asked to pass a background check and drug screening as well as writing and technology aptitude screenings as a condition of employment.

EEO/AA Employer/Vets/Disability