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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14380Tuesday, June 6, 2023The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources organization by achieving and exceeding performance metrics by creating and maintaining a highly motivated and skilled ...Read more about Beauty Care Team LeaderMore
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Summary The Multi-channel Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assist ...Read more about Skin Care Multi-Channel Customer Care RepMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14370Monday, June 5, 2023The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social media. Additional d ...Read more about Chat Customer Care RepMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14378Monday, June 5, 2023The Consumer Experience Specialist will be responsible for leading and providing oversight, guidance, and services with respect to specialist interactions with consumers, ensuring that the program meets the standards of the client. The Consumer Experience Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. Responsibilities inclu ...Read more about Consumer Experience SpecialistMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14313Monday, June 5, 2023Earn up to $19hr Alta Resources is looking for Customer Service Representatives, at our call center, to support our client’s laundry, dish and other cleaning products. Use your passion for keeping things spotless to have straight-forward conversations with customers on how to best use our client’s cleaning products. Duties & Qualities Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers Help facilitate, analyze & resolve customer issues Provide ...Read more about Customer Service Rep-Home Care ProductsMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14385Monday, June 5, 2023This position is primarily responsible for overseeing benefit enrollments and terminations for the Philippines location, administering the company’s compensation program and creating monthly reports. This individual will provide counsel, assistance on compensation and benefits related matters and will support all benefits enrollment activities and coordination. This position is also responsible for the generation of accurate, relevant, and timely reports for the Human Resources department. POSI ...Read more about Compensation & Benefits AnalystMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14355Friday, June 2, 2023Summary The Multi-channel Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assis ...Read more about Beauty Multi-Channel Customer Care RepMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14360Thursday, June 1, 2023The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically consultative selling techniques. · Create and maintain cus ...Read more about Account ManagerMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14227Wednesday, May 31, 2023This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data a ...Read more about Workforce Management Analyst (Scheduler) | WFHMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14351Tuesday, May 30, 2023Summary This position is accountable for proactively managing deductions to meet metrics through integration with sales and finance partners. Essential Duties & Responsibility Other duties may be assigned. Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer documents to deductions. · Effectively manages accounts that require research, analysis and identification of account trends and reporting to prevent further deductions. · Maintain ...Read more about Deductions Representative-Revenue Analyst!More
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14344Monday, May 29, 2023Under the general direction of the HR Director and the Company Physician, this position is primary responsible for the protection, promotion, and maintenance of health of all Alta PH employees. Specifically responsible for promoting wellness, healthy lifestyle and safe work environment in the company, facilitating employee wellness activities and programs from primary illness prevention to providing guidance on workplace related illness emergencies and carrying out administrative tasks on healt ...Read more about Company NurseMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14278Thursday, May 25, 2023The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but a ...Read more about TrainerMore
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Belize City, Belize ● Req #14321Wednesday, May 24, 2023Alta Resources, located in Belize City, is looking for Customer Service Representatives, at our call center, to support one of world's most recognizable provider of lingerie, clothing and beauty products. As a Rep on the team, you'll provide professional, high-quality, and “best-in-class” customer service to our client's customers. We are looking for Customer Service Reps like you. When you work at Alta Resources as a Customer Service Rep, you will have the opportunity to make a difference ...Read more about Customer Service Rep- Lingerie, clothing and Beauty ProductsMore
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SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, an ...Read more about Call Center RepMore
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SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, an ...Read more about Customer Care RepMore
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Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers. Spanish Speaking Customer Service Representatives Responsibilities include: • ...Read more about Spanish Call Center RepMore
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Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers. Spanish Speaking Customer Service Representatives Responsibilities include: • ...Read more about Spanish Bilingual Customer Care RepMore
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The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ...Read more about Customer Care RepMore
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Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14357Tuesday, May 23, 2023Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically cons ...Read more about Consumer Account ManagerMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14277Tuesday, May 23, 2023The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients. The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skill ...Read more about Team LeaderMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14335Tuesday, May 23, 2023Summary The Digital Marketing Specialist is responsible for marketing projects to promote Alta Resources and its products & services within the ever-evolving digital space. Projects include, but are not limited to, email campaigns, website content, search engine optimization, social media appeals and targeted blogging. This position is a key member of the creative team who develops the organization’s brand messaging and execution as part of the overall marketing plan(s) to fuel growth with exi ...Read more about Digital Marketing SpecialistMore
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Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14346Tuesday, May 23, 2023Summary The Quality Compliance & Governance Director directs and oversees a strategic vision for the quality governance process on behalf of Alta Resources and our clients in accordance with the organizations' strategic mandates of Governed Growth, Achieved Profitability, Applied Innovation, andEmployee Engagement. The Quality Compliance & Governance Director will position the capabilities of Alta Resources to solve business issues on behalf of our clients. These activities are carried out i ...Read more about Quality Compliance & Governance DirectorMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14338Tuesday, May 23, 2023The Consumer Experience Team Leader will oversee a team of Consumer Experience individuals. The Senior Consumer Experience Team Leader will be responsible for the leading and provides of the oversight, guidance, and services with respect to specialists’ interactions with consumers, ensuring that the program meets the level of standards for the client. The Senior Consumer Experience Team Leader will lead a group of individuals that provides utmost professional, quality, and "best in class" servi ...Read more about Consumer Experience Team LeaderMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14334Saturday, May 20, 2023This position is responsible for performing tasks to establish and maintain employee/payroll record for both the US and Philippines. All activities are time sensitive and require a high degree of attention to detail, confidentiality and diligence.POSITION RESPONSIBILITIES• Analyzes, prepare and inputs employee payroll and time tracking data• Provides support for both Human Resources and Accounting in wage and salary administration.• Ensure that new hire, employee statuses, payroll changes, and t ...Read more about Temporary Payroll AssistantMore
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Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14344Saturday, May 20, 2023Under the general direction of the HR Director and the Company Physician, this position is primary responsible for the protection, promotion, and maintenance of health of all Alta PH employees. Specifically responsible for promoting wellness, healthy lifestyle and safe work environment in the company, facilitating employee wellness activities and programs from primary illness prevention to providing guidance on workplace related illness emergencies and carrying out administrative tasks on health ...Read more about Company NurseMore