Customer Service Rep- Healthcare

Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America Req #14558
Wednesday, August 30, 2023
Alta Resources is Hiring!

Alta Resources is looking for experienced Customer Service Representatives, at our call center, to support a leading trusted health Insurance plan provider.  As an experienced customer service rep, you’ll take special care to provide premium white-glove customer service, while maximizing on customer satisfaction. When you work at Alta, your experience and knowledge will help to create the best compassionate care experience.


Duties & Qualities

  • Use phone (voice) to address the needs of our client’s customers
  • Help facilitate, analyze & resolve customer issues
  • Provide product support, solutions & additional product information
  • Strong desire and passion to help and serve others
  • High level of confidence, enthusiasm and a positive attitude
  • Excellent written & verbal communication skills
  • Ability to build relationships with clients, customers and co-workers
  • Previous call center customer service experience is preferred


Working at Alta Resources

  • Work with people & customers that are passionate about the same things you are
  • Expand your writing & communication skills
  • On-the-job paid training
  • Career advancement & education reimbursements
  • Product discounts, incentives and other freebies


Additional Job Information

  • Full-time hours available, including evenings & weekends
  • Full benefits include PTO, holiday pay, insurance, 401(k) and education assistance


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Other details

  • Job Family Customer Care Rep
  • Pay Type Hourly
  • Employment Indicator Regular
Location on Google Maps
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, Florida, United States of America