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  • Belize City, Belize ● Req #14367
    Wednesday, May 24, 2023
    Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, “best-in-class” customer service and sales support. As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers. Spanish Speaking Customer Service Representatives Responsibilities include: • ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Wednesday, May 24, 2023
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14357
    Tuesday, May 23, 2023
    Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically cons ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14277
    Tuesday, May 23, 2023
    The Team Leader will play a pivotal role in achieving Alta Resources’ vision and Strategic Mandates by delivering professional, quality, and “best in class service” to our clients and their respected customers using a multi- faceted, leadership style that reflects the culture and philosophies of Alta and our clients.   The Team Leader manages activities within the Alta Resources global organization by achieving and exceeding performance metrics creates and maintains a highly motivated and skill ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14335
    Tuesday, May 23, 2023
    Summary The Digital Marketing Specialist is responsible for marketing projects to promote Alta Resources and its products & services within the ever-evolving digital space.  Projects include, but are not limited to, email campaigns, website content, search engine optimization, social media appeals and targeted blogging. This position is a key member of the creative team who develops the organization’s brand messaging and execution as part of the overall marketing plan(s) to fuel growth with exi ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14346
    Tuesday, May 23, 2023
    Summary The Quality Compliance & Governance Director directs and oversees a strategic vision for the quality governance process on behalf of Alta Resources and our clients in accordance with the organizations' strategic mandates of Governed Growth, Achieved Profitability, Applied Innovation, andEmployee Engagement.  The Quality Compliance & Governance Director will position the capabilities of Alta Resources to solve business issues on behalf of our clients.   These activities are carried out i ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14338
    Tuesday, May 23, 2023
    The Consumer Experience Team Leader will oversee a team of Consumer Experience individuals. The Senior Consumer Experience Team Leader will be responsible for the leading and provides of the oversight, guidance, and services with respect to specialists’ interactions with consumers, ensuring that the program meets the level of standards for the client. The Senior Consumer Experience Team Leader will lead a group of individuals that provides utmost professional, quality, and "best in class" servi ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14334
    Saturday, May 20, 2023
    This position is responsible for performing tasks to establish and maintain employee/payroll record for both the US and Philippines. All activities are time sensitive and require a high degree of attention to detail, confidentiality and diligence.POSITION RESPONSIBILITIES• Analyzes, prepare and inputs employee payroll and time tracking data• Provides support for both Human Resources and Accounting in wage and salary administration.• Ensure that new hire, employee statuses, payroll changes, and t ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14344
    Saturday, May 20, 2023
    Under the general direction of the HR Director and the Company Physician, this position is primary responsible for the protection, promotion, and maintenance of health of all Alta PH employees. Specifically responsible for promoting wellness, healthy lifestyle and safe work environment in the company, facilitating employee wellness activities and programs from primary illness prevention to providing guidance on workplace related illness emergencies and carrying out administrative tasks on health ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14319
    Friday, May 19, 2023
    The Senior Trainer is the primary client team trainer who has overall responsibility for all representative training. The Senior Trainer develops, reviews and delivers training modules, including quality communication monitoring, products, systems, processes and procedures, customer service, and specialty topics. Training modules will be reviewed and approved by client staff during a determined schedule. The Senior Trainer evaluates program outcomes and applies updates and changes to meet ongo ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14352
    Friday, May 19, 2023
    EARN $16.00-$18.00 hr. Based on Experience Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14352
    Friday, May 19, 2023
    EARN $16.00-$18.00 hr. Based on Experience Alta Resources is hiring Customer Service Representatives, located at our Brea call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.  Each of our client teams are like a small community ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14315
    Thursday, May 18, 2023
    Earn up to $19hr Alta Resources is currently seeking Customer Service Representatives for our downtown Neenah call center, specifically dedicated to supporting our esteemed client, The Humane Society of the United States (HSUS). If you're passionate about serving others, particularly in a cause that involves ending cruelty and advocating for animal protection, then this role is a perfect opportunity for you.   You will be part of a team deeply invested in supporting the mission of HSUS: confron ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14327
    Wednesday, May 17, 2023
    Summary The HRBP, under the Supervision of the General Counsel will be responsible for aligning business objectives with employees and management in designated business units.  Formulates Partnerships across the HR Functions to deliver value added service to management and employees that reflects the business objectives of the organization. This includes areas of policy and administration, on boarding, retention, internal investigations and training.  This position will drive consistency ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14222
    Tuesday, May 16, 2023
    The Senior Data Quality Specialist will be responsible for ensuring the data quality of the team meets the standards of the client. The Senior Data Quality Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. Responsibilities include data quality review to ensure proper coding of cases, administrative responsibilities including co ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14306
    Monday, May 15, 2023
    The Customer Care Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to inbound and/or outbound phone calls, email, and data entry. Additional duties may include updating reports, assisting in the final testing of new and re ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Monday, May 15, 2023
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14323
    Friday, May 12, 2023
      $16.00- $18.00 per hour The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Ca ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14048
    Thursday, May 11, 2023
    This position oversees all finance and accounting practices for Alta’s Entertainment D2C clients.  For Alta’s largest D2C client, this position functions as a strategic partner and advisor to the Vice President and General Manager and actively participates in strategy development for the business.  Position is accountable for managing financial risks, financial planning, and financial reporting to business’s executive leadership. The scope of businesses managed is $650MM annually. Ess ... More
  • Belize City, Belize ● Req #14326
    Wednesday, May 10, 2023
    The main responsibilities of this position include being the first point of contact for visitors, vendors, clients and job applicants.  This role will be performing a variety of administrative functions in addition to receiving the public and providing customer assistance.   In order to provide adequate coverage, the incumbent must be able to work 40 hours per week between the hours of 7:00 a.m. and 8:00 p.m. Essential Duties & Responsibility Other duties may be assigned. ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14312
    Tuesday, May 9, 2023
    This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing products.  Essential Duties & Responsibility Other duties may be assigned.   Increas ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14227
    Friday, May 5, 2023
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14303
    Tuesday, May 2, 2023
    The Multi-channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assisting in the final testing o ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14229
    Monday, May 1, 2023
    The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14295
    Monday, May 1, 2023
    The Business Analyst will be responsible for sourcing data, creating and maintaining reports, and analyzing operational performance. Internally this includes the creation of insightful visualizations, publishing of required daily, weekly, and monthly reports and scorecards and the timely communication of important trends and suspicious outliers. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. In addition, he/she ... More