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  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14327
    Wednesday, May 17, 2023
    Summary The HRBP, under the Supervision of the General Counsel will be responsible for aligning business objectives with employees and management in designated business units.  Formulates Partnerships across the HR Functions to deliver value added service to management and employees that reflects the business objectives of the organization. This includes areas of policy and administration, on boarding, retention, internal investigations and training.  This position will drive consistency ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14222
    Tuesday, May 16, 2023
    The Senior Data Quality Specialist will be responsible for ensuring the data quality of the team meets the standards of the client. The Senior Data Quality Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. Responsibilities include data quality review to ensure proper coding of cases, administrative responsibilities including co ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14306
    Monday, May 15, 2023
    The Customer Care Specialist position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to inbound and/or outbound phone calls, email, and data entry. Additional duties may include updating reports, assisting in the final testing of new and re ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Monday, May 15, 2023
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14323
    Friday, May 12, 2023
      $16.00- $18.00 per hour The Compliance Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders. The Customer Ca ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14048
    Thursday, May 11, 2023
    This position oversees all finance and accounting practices for Alta’s Entertainment D2C clients.  For Alta’s largest D2C client, this position functions as a strategic partner and advisor to the Vice President and General Manager and actively participates in strategy development for the business.  Position is accountable for managing financial risks, financial planning, and financial reporting to business’s executive leadership. The scope of businesses managed is $650MM annually. Ess ... More
  • Belize City, Belize ● Req #14326
    Wednesday, May 10, 2023
    The main responsibilities of this position include being the first point of contact for visitors, vendors, clients and job applicants.  This role will be performing a variety of administrative functions in addition to receiving the public and providing customer assistance.   In order to provide adequate coverage, the incumbent must be able to work 40 hours per week between the hours of 7:00 a.m. and 8:00 p.m. Essential Duties & Responsibility Other duties may be assigned. ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14312
    Tuesday, May 9, 2023
    This sales position manages sales activities selling products to wholesalers, distributors, and retailers primarily over the phone, via fax, and electronically. The primary goal is to contact established accounts to increase market share of client products by explaining products features and benefits to customers. This will be accomplished through inbound and outbound calls to existing products.  Essential Duties & Responsibility Other duties may be assigned.   Increas ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14227
    Friday, May 5, 2023
    This position will be responsible for insuring optimal forecasting, staffing and schedule compliance levels for existing programs and forecast future staffing needs to support recruitment efforts. In addition, this position will work closely with Program Directors to assess impact of daily absences, changes in call volumes, etc. In addition this position will be responsible for accurately updating and managing multiple databases used to provide efficient workforce management services and data an ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14303
    Tuesday, May 2, 2023
    The Multi-channel Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assisting in the final testing o ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14229
    Monday, May 1, 2023
    The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14295
    Monday, May 1, 2023
    The Business Analyst will be responsible for sourcing data, creating and maintaining reports, and analyzing operational performance. Internally this includes the creation of insightful visualizations, publishing of required daily, weekly, and monthly reports and scorecards and the timely communication of important trends and suspicious outliers. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. In addition, he/she ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14292
    Monday, May 1, 2023
    The Reporting Analyst will be responsible for analyzing operational performance and providing insights to his/her respective department. Internally this includes the creation of visualizations, publishing of required daily, weekly, and monthly reports and scorecards. Externally this includes providing reports for daily, weekly and monthly reporting for clients, as requested by operational leaders. Analysis will be presented in most appropriate format (i.e. Excel, Minitab, PowerPoint, etc.) to en ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14229
    Friday, April 28, 2023
    The Trainer is the primary client team trainer and has overall responsibility for all representative training and continuous updating of current staff on new skills and changes as required. The Trainer will train, assist with development, and do timely reviews of training modules, including systems training, product training, customer service, and specialty areas. Training modules will be reviewed and approved by client staff during development and on review dates. These programs include, but ar ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Req #14293
    Tuesday, April 25, 2023
    Alta Resources is looking for Customer Service Representatives, at our call center, to support one of the world’s most recognizable car & truck manufacturers. Our customer service reps are trained to work with both vehicle owners and dealership service centers to troubleshoot vehicle concerns. Our reps have some of the same passions as an automotive technician and enjoy problem solving all things related to automobiles.   Duties & Qualities ·       Use social media, chat, email and/or ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14291
    Monday, April 24, 2023
    Earn up to $19hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14291
    Monday, April 24, 2023
    Earn up to $19hr Alta Resources is hiring Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our comp ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14290
    Monday, April 24, 2023
    Earn up to $19hr Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products. What You’ll Do As An Alta Resources Sales Rep: Handle inbound and outbound calls to facilitate client/customer needs Manage sales and customer service activities to assist with the total ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14290
    Monday, April 24, 2023
    Earn up to $19hr Alta Resources is looking for full- and part-time Sales Reps to sell client products to wholesalers, distributors and retailers. Through inbound and outbound calls to established accounts, as a Sale Rep you will manage sales activities of assigned client products. What You’ll Do As An Alta Resources Sales Rep: Handle inbound and outbound calls to facilitate client/customer needs Manage sales and customer service activities to assist with the total ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14276
    Friday, April 21, 2023
    This position will support the US Human Resources department specifically in the areas of compensation and benefits with additional support to other areas of US HR as needed. Under the direction of the Compensation and Benefits Supervisor & Manager or General Counsel & CCO, this individual will assist with compensation & benefit program administrative tasks, monthly reporting, invoice preparation, leaves of absence tracking and communication, and other tasks of the US Employee Relations team upo ... More
  • Belize City, Belize ● Req #14199
    Tuesday, April 18, 2023
    Summary The Program Manager manages and directs an Inbound or Outbound Contact Center in accordance with the organizations strategic mandates.  These activities are carried out in accordance with Six Sigma philosophies to obtain optimum results, ensure efficiency and economy of operations, and maximize established program objectives of the organization and our client. This position manages financials to include, but are not limited to, P & L, budget, and expense reduction.  The Pro ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14233
    Thursday, April 13, 2023
    Wage: $19-$21 This position is responsible for providing administrative support and services to mid-level leadership role(s) and various internal corporate departments. This includes running reports, updating scorecards and preparing for client visits.  This position may also assist with various clerical and organizational duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned Welcome on-site visitors and employment candidates, determine nature ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #14222
    Monday, April 10, 2023
    The Senior Data Quality Specialist will be responsible for ensuring the data quality of the team meets the standards of the client. The Senior Data Quality Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. Responsibilities include data quality review to ensure proper coding of cases, administrative responsibilities including co ... More
  • Ft. Myers, FL, 12600 Gateway Blvd, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #14235
    Monday, April 10, 2023
    Summary The Account Services Rep is responsible for building and fostering a relationship between client and their customers.  It is responsibility of this position to act as a key liaison between the account sales manager and/or customers and the many functional areas involved in the order life-cycle in a proactive fashion.  This role will assist in accepting and processing customer orders, and manages the orders to completion of shipment. This position must ensure that any and all prob ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Req #14223
    Wednesday, April 5, 2023
    Summary Earn $16.00-$18.00 hr. Based on Experience. The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and samp ... More