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Convera - Santa Ana, Centro Empresarial Forum 2, Santa Ana, CR-SJ, CRI ● Req #496Wednesday, June 7, 2023As a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative duties are managed and resolved in accordance with client’s expectations. Working hours 3.30 pm – 10.30 ...Read more about Banking Payments InvestigatorMore
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Convera - Santa Ana, Centro Empresarial Forum 2, Santa Ana, CR-SJ, CRI ● Req #491Wednesday, June 7, 2023As a Banking Payments Investigator with Convera based in our Santa Ana office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative duties are managed and resolved in accordance with client’s expectations. You will be responsible for: ...Read more about Banking Payments InvestigatorMore
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Pune, India, Level 6, Tower A-Wing, Pune, IN-MH, IND ● Req #518Wednesday, June 7, 2023As a Senior Software Engineer with Convera: You will be responsible for: Design and development of high-performance and scalable software products using modern tech stack Addressing any technical issues and contributing towards improvements Collaborating well with Product managers, Engineers, Architects, Managers to design and create advanced, elegant and efficient systems Customer journey, product quality, performance tuning, troubleshooting, thorough code reviews and continuous development ...Read more about Senior Software Engineer (Java, Microservices, Spring Boot, AWS & React) - RemoteMore
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Vilnius, Vilnius City Municipality, Lithuania ● Req #508Tuesday, June 6, 2023Convera is seeking a Client Services Associate based in Vilnius, Lithuania. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportuniti ...Read more about Client Services Associate (Polish or Czech language)More
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Vilnius, Vilnius City Municipality, Lithuania ● Req #509Tuesday, June 6, 2023Convera is seeking a Client Services Associate based in Vilnius, Lithuania. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportuniti ...Read more about Client Services Associate (French language)More
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San José Province, Santa Ana, Costa Rica ● Req #502Monday, June 5, 2023Job Summary: The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online and over email to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely wit ...Read more about Customer Support Associate - Ops - Customer ServiceMore
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San José Province, Santa Ana, Costa Rica ● Req #503Monday, June 5, 2023Job Summary: The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online and over email to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with ...Read more about Customer Support Associate - Ops - Customer ServiceMore
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San José Province, Santa Ana, Costa Rica ● Req #504Monday, June 5, 2023Job Summary: The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online and over email to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with ...Read more about Customer Support Specialist - Ops - Customer ServiceMore
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San José Province, Santa Ana, Costa Rica ● Req #505Monday, June 5, 2023Job Summary: The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online and over email to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely with ...Read more about Customer Support Associate - Ops - Customer ServiceMore
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San José Province, Santa Ana, Costa Rica ● Req #506Monday, June 5, 2023Job Summary: The role of the Customer Support Associate - Client Services is to facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online and over email to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportunities for upsell, working closely wit ...Read more about Customer Support Associate - Ops - Customer ServiceMore
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We are looking for a motivated and experienced Senior Compliance Manager based in our office in Warsaw, Poland. This role will help promote a sound Compliance culture across the organization through ensuring that there is an effective AML programme that enables employees to take informed, risk-based decisions as they execute their business plans. This is a high impact and hands on role where the candidate will strategically implement the Anti-Money-Laundering (AML) programme and identify and man ...Read more about Senior Compliance ManagerMore
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As a Compliance Operations Associate at Convera based in our Vilnius office, you will be fully trained to investigate and analyze corporate customers to make sure they meet all necessary requirements, legislation, and policies. After gathering all the required information about the customers, you will decide whether to pursue or terminate the business relationship with them. Here you will have an opportunity to work and develop in a professional multicultural environment. You will be responsib ...Read more about Compliance Operations AssociateMore
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Convera - Toronto, 1 Toronto Street, Toronto, ON, CAN ● Convera - Zurich, Werdstrasse 2, Zurich, CH-ZH, CHE ● Washington, DC, USA ● Req #480Thursday, June 1, 2023Head of NGO Vertical (GTM - Global)Bring your talent, experience, and potential to join a world-class Fintech GTM organization at Convera, driving the growth of our NGO vertical. Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments so ...Read more about Head of NGO GTMMore
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Chicago, IL, USA ● Convera - Denver, 7979 East Tufts Avenue, Denver, CO, USA ● Toronto, ON, Canada ● Vancouver, BC, Canada ● Req #513Thursday, June 1, 2023SR. Manager, Account Management-GTM-Farming-Dealing (North America)Bring your talent, experience, and potential to join a world-class Fintech GTM organization at Convera, driving the growth of our Education Industry vertical in North America including US, Canada and LATAM. Are you a passionate Customer Champion with a proven track record as a high achiever? Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid We are the ...Read more about Sr. Manager, Account Management - GTM - Farming - DealingMore
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Office Manager – Denver & Omaha:We are looking for a growth-minded Office Manager to join our Global Real Estate team who will be responsible for for managing all aspects of our Denver & Omaha offices. They will work with our Offices Services to drive efficient and effective management of the office footprint e.g., real estate, office expenses, safety and culture – creating a welcoming environment where Convera’s employees can thrive in their work. We are seeking someone who has a passion for ...Read more about Office Manager - Denver & OmahaMore
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Convera - Vilnius, Juozo Balčikonio g. 9, Vilnius, LT-56, LTU ● Req #490Thursday, June 1, 2023As a Banking Payments Investigator with Convera based in our Vilnius office, you will be responsible to facilitate the effective identification and resolution of customer and banking partner inquiries to payment transactions. The role is responsible for building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative duties are managed and resolved in accordance with client’s expectations. You will be responsible for: ...Read more about Banking Payments InvestigatorMore
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Pune, India, Level 6, Tower A-Wing, Pune, IN-MH, IND ● Req #514Wednesday, May 31, 2023As a Scrum Master/Technical Program Manager with Convera, based in our Pune office, you’ll be instrumental in helping us set up strong agile practices and creating a strong agile-minded culture. To help succeed in this transformation, we’re looking for a motivated Scrum Master/Technical Program Manager (TPM) to help us lead at least two scrum teams in Agile best practices and help coach the broader organization on its mission to BE Agile rather than just DO Agile. The best candidate will have so ...Read more about Scrum Master/Technical Program Manager (TPM) – Remote/PuneMore
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As an Accounting Associate with Convera based in our Vilnius office, you will perform daily reconciliations according to pre-established guidelines to ensure the accounting system reflects the correct transactions. You will be responsible for: Monitoring bank activities and maintaining appropriate accounts reconciliations Investigating open items and proposing solutions by working alongside other team members Obtaining/entering the appropriate information in the system and manipulating various ...Read more about Accounting AssociateMore
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Convera is seeking a Client Services Associate based in Vilnius, Lithuania. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. This role handles enquires placed online, emailed and via telephone calls to a high consistent quality, and ‘on time’ interactions are key. This role supports and encourages Clients in using online digital tools and identifies opportuniti ...Read more about Client Service AssociateMore
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Vilnius County, Lithuania ● Req #392Monday, May 29, 2023As a Lead HR Generalist, People Operations and Experience with Convera based in our Vilnius office, you will have a deep understanding of a wide range of HR functions and a strong background in HR technology. You are a highly engaged and people-centric person who is passionate about making people processes easy, effective, and reliable through simplification and automation. You are both strategic and operational, and will be responsible for managing the global HR ServiceNow platform as well as p ...Read more about People Experience and Process Excellence LeadMore
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Convera - Denver, 7979 East Tufts Avenue, Denver, CO, USA ● Convera - Peterborough, WestPoint, Suite 14, Peterborough, GB-CAM, GBR ● Convera - Seattle, 318 Northwest 44th Street, Seattle, WA, USA ● Req #488Friday, May 26, 2023Senior Manager, Talent Acquisition: We are looking for a Senior Manager of Global Talent Acquisition, reporting to the head of Talent Management, to lead the transformation of our recruiting team in supporting Convera’s growth agenda. This team acquires the talent needed to grow our global company of close to 2000 employees in over 20 countries, including support for sales and business development, product management, technology, operations, compliance, and marketing. The role directly manages a ...Read more about Senior Manager, Talent AcquisitionMore
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As Senior Learning Experience Designer are you a growth minded fast mover who is excited about building best-in-class talent learning and development experiences? If so, Convera Senior Learning Experience Designer could be a perfect role for you! This role is responsible for the strategy, design, implementation and management of mixed modality learning and development assets for the global Convera organization. Responsibilities also include developing best-practice and consistent design standard ...Read more about Senior Learning Experience DesignerMore
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Peterborough, UK ● Req #507Friday, May 26, 2023Customer Support Associate Convera is seeking a Client Services Associate based in Peterborough, UK. In this role you’ll facilitate a positive journey for Clients through the efficient and timely handling of pre- and post-transaction queries, driving Client satisfaction and retention. You will be responsible for: Request Handling - Pre & post-transaction queries, handling client contact with a professional demeanour Resolve multi-channel Client transaction queries providing answers immedi ...Read more about Customer Support Coordinator - Ops - Customer ServiceMore
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Convera - Malta, Triq Karmenu Pirotta, Birkirkara, MT-04, MLT ● Req #483Friday, May 26, 2023Client Account Manager We are looking for an experienced Client Account Manager who will interact and manage a portfolio of clients offering them advice and support on managing risk in diverse Foreign Exchange (FX) markets. As a part of Convera’s Client Account Management team based in Malta office, you will offer business-to-business clients opportunities to save money whilst helping to generate revenue and hitting your own targets You will be responsible for: Delivering an excellent client ...Read more about Client Account ManagerMore
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Pune, India, Level 6, Tower A-Wing, Pune, IN-MH, IND ● Req #330Wednesday, May 24, 2023Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join Convera as a Senior ServiceNow Developer and help shape our company’s digital capabilities and revolutionize an industry! Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we le ...Read more about Senior ServiceNow Developer– Remote/PuneMore