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Senior Global Credit Analyst

Westford, MA 01886, USA Req #1005
Friday, May 19, 2023

Cynosure is well positioned competitively to lead and transform the medical aesthetics industry.  We are guided by our belief that this is a purpose-driven business, which improves patient’s lives and improves practitioner’s livelihoods.

  • We are passionate about driving a healthy and growing medical aesthetics industry with leading-edge marketing which inspires consumers to engage in medical aesthetics.
  • We are the leader in science-based technology which elevates the standard of care for consumers.
  • We are relentlessly focused on being the undisputed innovation leader, addressing the growing demand for consumer treatments across all demographics.
  • We are committed to building and strengthening our unmatched global footprint, with direct employees on five continents and in 15 countries and growing, and distributor partners serving over 130 countries.
  • We put our people first and believe personal development drives business development.
  • We love our customers and strive give them the leading-edge technology, service, marketing support and clinical education to improve their patient’s outcomes and to improve their livelihoods.

At Cynosure, we look for people who make an impact and encourage everyone to lead, create, and add value. In turn, we invest in our team to grow people’s careers and build upon our high-performance and culture-oriented organization. We work together as one team, winning together.

As we grow our global team, there is no better time to join us. As a market leader in medical aesthetics, Cynosure has over 25 years developing, manufacturing, and marketing products for dermatologists, plastic surgeons, medical spas, and healthcare practitioners. With the aesthetic industry’s most comprehensive product portfolio, our offerings span several categories including skin revitalization, body contouring, hair removal, and women’s health.  

Our mission is to set Cynosure customers up for success shaping future leaders of the aesthetics industry and helping everyone who uses our technologies discover their version of beautiful.

Learn more about us by following our LinkedIn and Instagram sites and please visit us at

Job Summary

Responsible for forecasting and collecting the Accounts Receivable for global distributors and North America. Evaluate credit risk of customers and distributors and monitor aging to ensure on time collections. Ensure compliance with all policies and procedures during credit to cash process cycle and help improve Accounts Receivables goals and metrics.

Essential Duties and Responsibilities

  • Work directly with sales and finance teams to resolve collection issues and ensure open as well as timely communication of such issues.
  • Work directly with Sales and Service Administration group to resolve collections and ensure open and timely communication between departments.
  • Research and assess credit history and analyze credit risk and assess credit worthiness.
  • Assess credit exposure risk on new and existing customers and distributors to determine an appropriate course of action.
  • Pro-actively monitor aging and follow up with customers and distributors or internal teams to resolve issues.
  • Follow-up with customers and distributors to resolve discrepancies and eliminate obstacles to collecting past due balances.
  • Send regular statements to customers and distributors. Send other documents such as invoices. POD etc as needed.
  • Release sales orders for customers and distributors deemed having creditworthiness, to ensure collectability of the deal.
  • Following credit policy, manage credit block of customers and distributors.
  • Escalate any concerns or issues on credit, deal to the immediate manager.
  • Recommend payment terms and credit limits for customers and distributors by conducting credit limit analysis utilizing audited financials as well as any available customer payment history.
  • Exercise judgment in making risk assessment decisions regarding terms, credit limits and payment plans based on credit data available and customers and distributors history.
  • Review and analyze A/R reports with sales and finance teams identifying potential issues as well as collections results.
  • Negotiate settlements and identify customers and distributors that need to be written-off as uncollectible.
  • Assists with the creation of the monthly cash collections forecast schedule.
  • Assists with the creation of the allowance for doubtful accounts schedule.
  • Monitor and ensure both compliance with and documentation of compliance with Cynosure’s policies and procedures as outlined in various Company policies, including the Global Approval Authority Matrix, Credit Policy and other mandatory policies pursuant to one’s job description.
  • Support audits requests.
  • Learn new processes, policies and tools as they get rolled out.
  • Maintain excellent communication with customers, distributors and internally with cross functional teams.
  • Embody and live our company Values.



Bachelor’s degree required

Specific Area of Study: Degree in business, finance or accounting field

5 to 8 years relevant experience

Specific Related Experience: Credit and Collections experience.


  • Knowledge of credit bureaus and experience assessing credit worthiness.
  • Hands-on working knowledge of financial applications (SAP a plus), dashboards and other desktop applications (Microsoft Excel and Word) and AR systems.
  • Strong customer service skills.
  • Attention to detail and ability to understand customer agreements and purchase orders.
  • Strong ability to communicate effectively to internal and external stakeholders.

Cynosure is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

Other details

  • Job Family Accounting
  • Job Function Credit Collections
  • Pay Type Salary
  • Employment Indicator Regular
  • Min Hiring Rate $52,700.00
  • Max Hiring Rate $81,100.00
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Westford, MA 01886, USA