Project Coordinator - CAN

Who We Are:  

Headquartered in Canada with locations across the United States and around the globe with a footprint on six continents, Bulletproof, a GLI company has decades of technology, security, and compliance expertise. Bulletproof’s work in the security space has been recognized nationally and globally with Microsoft’s global Security Partner of the Year in 2021 and five Microsoft Canada Impact Award wins from 2019 to present-day.  

At Bulletproof, our vision is to serve, secure, and empower the world through people and technology; one customer at a time. We believe everyone has the right to feel safe and secure. Our mission is to serve and protect organizations to ensure their success. 

What we have to offer:

• Challenging Work - We love solving highly complex problems. Across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about. 
• Great People - We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success. 
• Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large. 
• Diversity, Equity and Inclusion - We celebrate each other’s differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen. 

Position Summary:

Bulletproof is seeking a Project Coordinator (PC) for its Information Security Services Division. You will manage the projects through a full project life cycle for our clients and applicable internal projects. Your role is to control, manage and deliver our projects. 

You will provide positive and effective leadership, with a laser focus attitude on controlling the deadlines, and customer satisfaction. You will bring a right mix of technical acumen and soft skills and facilitate the seamless transition of our services into the client’s.  You should avoid surprises, thus keeping an unparallel communication among all stakeholders is paramount.

The successful candidate will be working in a team-based, results-driven environment, supported by an understanding of information security projects. 

Role Responsibilities: 

• Manage multiple projects concurrently. 

• Lead projects through all phases of the project life cycle to completion, including planning, scheduling, budgeting of resources both internal and external, project controls, risk analysis, reporting, and executing all activities required for each project.

• Create a work plan that includes a schedule with dependencies, milestones, risks, and issues.

• Produce weekly, monthly, and quarterly reports as defined for a project.

• Financial reporting on projects as determined for a project and minimally at the completion of a milestone.

• Ensure compliance with fixed price contracts with clients.

• Manage and oversee utilization and capacity individually and collaboratively with managers and other PM/PC’s.

• Interface directly with managers, employees, clients, partners, and others to clearly define project requirements and manage expectations.

• Liaise with clients, taking time to understand clients’ evolving needs, developing the client relationship through effective communication and personal skills, and building trust through repeated, timely, and effective project delivery.

• Contribute to the continuous improvement of internal PM development, supporting materials, and process training documentation. 

• Promote and practice company values while leading staff and nurturing a creative, innovative, and enjoyable work environment.

• Assist the team with completing tasks as necessary to complete the projects successfully.

Required Experience and Certification:

• Experience with working for IT services will be considered a great asset.

• Bachelor’s degree in any subject area, preferably in IT, Business, or similar college diploma.

• Minimum 2-3 years project coordination experience with a proven record of delivering implementations.

• CAPM, PMP or Prince 2 certification is considered an asset.

Soft Skills:

• Positive attitude.

• Empathetic team member able to build strong relationships with clients and team members.

• Strong written and oral communication skills.

• Critical eye for details.

• Able to work effectively with minimal supervision.

• Excellent time management, task planning, and prioritization skills.

• Life cycle management of an eLearning development.

• Strong proactive project management skills.

• Able to adapt quickly to changing client and team requirements.

• Demonstrated experience leading cross-functional remote teams.

• Proficient with Microsoft Office and/or MS Project

• Leadership and relationship-building skills.

• Able to meet deadlines.

• Able to document issues, alternatives, and recommendations in an effective manner suitable for manager consumption.

Location: This is an on-site position.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.  The incumbent may be requested to perform other job-related task and responsibilities than those stated above.

Equal Opportunity Statement: 

Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.