Job Summary

Operations Leadership Trainees are generally responsible for counting, verifying and receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse; and for picking, documenting and packing customer orders in accordance with Company policy and procedure. They will also be responsible for managing process improvements, optimizing inventory placement, and managing operations reporting.

Job Duties

• Perform all job functions in accordance with the company’s Safety Standards.

• Receiving Duties

• • Upon receipt of a vendor shipment or customer return, obtain the packing slip and count and verify material received.  Note received quantities and all shipping discrepancies (overshipments, undershipments, mis-shipments, damage/shorted freight claim) on the packing slip.

• • Print and verify the computer receiving documents and receive material in the system or, when applicable, forward the receiving documents to the office personnel for data entry.

• • Identify nonstock, special order material and damaged material and store in proper warehouse locations.

• • Note all shipping discrepancies on freight carrier’s Bill of Lading; initiate freight claims with freight carriers or forward appropriate paperwork to designated employee.

• Picking and Shipping Duties

• • Pick material for orders, note quantities picked on the shipping document, assemble and package the materials for shipment/pick up.

• • Check picked material against printed ticket to ensure accuracy.

• • Complete necessary documentation for customer shipments delivered via third-party carrier.

• Load and unload trucks, operate warehouse forklift and other material handling equipment safely.

• Inform immediate supervisor of stock depletions, count discrepancies, or damaged/defective/nonsaleable merchandise that could impact customer service levels.

• Ensure security and controls are in place and upheld to protect Profit Center assets.

• Maintain warehouse cleanliness, order and safety.  Remove empty cartons, metal bands, pallets and other debris.  Inform immediate supervisor of safety issues.

• Assist co-workers in servicing customers.

• Analyze sales and inventory performance reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing.

• Review daily sales and inventory reports and address issues immediately.

• Evaluate inventory management reports regularly to ensure an accurate and efficient annual Physical Inventory.

• Resolve all customer, vendor, and carrier complaints and disputes quickly and effectively.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required. 

Knowledge, Skills, and Abilities

• Outstanding customer service and communication skills.

• Able to quickly develop comprehensive knowledge of products sold at the Profit Center.

• Possess a high level of attention to detail and accuracy.

•  Able to build and maintain a positive working relationship with customers, vendors and co-workers.

•  Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.

•  Able to learn to safely operate a forklift and other material handling equipment in use at the Profit Center.

•  Able to learn and operate (keyboard and mouse) the applicable software system (Eclipse, Mincron) used for warehouse-related operations.

•  Able to learn basic Excel navigation.

Education, Training, Experience

• High school diploma or equivalent

• 1 year warehouse receiving and material handling experience

• Knowledge of products sold at the Profit Center preferred

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws.