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HVAC/PLMG - Counter Salesperson

Palm Desert, CA, USA Req #5561
Wednesday, September 13, 2023
Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees, and devotion to Hajoca’s proven business principles of “Service, Integrity, Reliability."

Pay for this position is between $20-$25 an hour at this location.

Are you outgoing and value customer service?  Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers?  If so, we’d like you to join our team as a Counter Salesperson


About the Role: 

    You will: 

  • Provide sales and support to walk-in customers at our will-call sales counters, ensuring the highest levels of customer satisfaction. 

  • Maintain, stock, and clean the counter sales area merchandise and displays, and support Inside Sales and Outside Sales activities. 

  • Confidently assist customers who purchase and/or pick up merchandise at the Profit Center. 

  • Accurately process and fill Sales Orders generated at the sales counter. 

  • Provide customers with reliable information regarding product specifications, pricing, and availability. 

  • Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed. 

  • Ensure security and control is upheld at this primary point of customer contact. 

  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. 

  • Process cash sale returns and refund paperwork in accordance with Company policy and procedure. 

  • Inform supervisor of inventory levels or stock depletions that could impact customer service levels. 

  • Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery. 


About You: 

  • High school diploma or equivalent 

  • 1-2 years experience in customer service or counter sales; contractor sales preferred 

  • Knowledge of products sold in the Profit Center 


Our ideal candidate will also: 

  • Have outstanding customer service, verbal communication, and generous listening skills. 

  • Have comprehensive knowledge of product; able to suggest associated products for purchase. 

  • Be able to build and maintain a positive working relationship with customers, vendors and co-workers 

  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order. 

  • Know of, be able to apply and practice safety precautions in a warehouse and material handling environment. 

  • Be able to learn to operate warehouse material-handling equipment. 

  • Be able to learn to operate and demonstrate hand tools. 

  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. 

  • Be able to learn and operate the computer related systems used to process orders. 

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.


We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a background investigation subject to any federal, state and local laws.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $20.00
  • Max Hiring Rate $25.00
Location on Google Maps
  • Palm Desert, CA, USA