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Credit - Credit Administrator

Chandler, AZ, USA ● Gilbert, AZ, USA ● Mesa, AZ, USA ● Phoenix, AZ, USA ● Scottsdale, AZ, USA ● Tempe, AZ, USA Req #5571
Monday, September 18, 2023

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers.  Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. 

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a
National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Credit team in our National Support Center (NSC) is looking for a Credit Administrator at their Phoenix, AZ office. 

Pay for Credit Administrator is between $24 - $26 / hour at this location.

The Credit Administrator handles all aspects of the credit and collections process for an assigned base of accounts in accordance with Company policy and procedures with the goal of supporting sales through approving credit and collecting Accounts Receivable.

As a Credit Administrator with Hajoca your specific duties will include, but are not limited to:
  • Provide customer service and develop relationships with internal/external customers
  • Prepare credit approval packages for submitted applications, annual reviews, job accounts, & credit line increases
  • Understand and interpret credit bureau reports and business credit reports
  • Respond to reference requests on existing customers
  • Assist in the credit analysis and credit approval process
  • Assist in collateral issues
  • Approve credit lines up to $10,000
  • Review over credit limit reports to begin analysis of customers requiring credit line increases
  • Communicate with PCM’s to understand PC exposure in relation to increased customer activity
  • Conduct collection calls as requested
  • Enter and maintain notes within the system for accounts contacted
  • Reconcile customer statements/billings
  • Provide invoice/statement documents to customer as requested
  • Process refunds of credit balances
  • Working on CBA (Optional)
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business.  We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:

Medical, dental, vision, and prescription coverage
401 (k) and retirement cash account
Life insurance
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time

Knowledge, Skills, and Abilities
  • Possess a high level of accuracy and attention to detail.
  • Must be customer service oriented; strong desire to meet the needs of external and internal customers.
  • Achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable.
  • Must have leadership skills, e.g. innovative, decision maker, influence and support others.
  • Must be professional; organized and able to manage work, time, and problems.
  • Results oriented; focused on attaining goals and objectives.
Education, Training, Experience
Minimum Qualifications: 

  • Associates Degree or equivalent relevant experience
  • 2+ years in a customer service role 
  • Accounting / mathematical ability and experience
  • Microsoft Outlook, Word, and Excel proficiency
Preferred Qualifications:
  • Wholesale distribution experience
  • Eclipse software proficiency
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.
Sitting (in chair)       90%
Standing                  5%
Walking                   5%
Lifting                      Occasionally up to 30 pounds
Carrying                  Occasionally up to 30 pounds
Controls                   Use of both hands and arms and use of both feet and legs
Strength Level         Low

The following movements and sense are required in this job: Hand and finger dexterity, stooping, kneeling, talking, hearing, near vision, far vision, peripheral vision, color vision, and depth perception.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

  • Medical, dental, vision, and prescription coverage 
  • 401(k)
  • Retirement cash account with company contributions
  • Life insurance 
  • Pre-tax accounts for healthcare and dependent care
  • Paid vacation, holidays, and sick time
  • Targeted training programs focused on your personal and professional growth

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.


Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.

Other details

  • Pay Type Hourly
  • Min Hiring Rate $24.00
  • Max Hiring Rate $26.00
Location on Google Maps
  • Chandler, AZ, USA
  • Gilbert, AZ, USA
  • Mesa, AZ, USA
  • Phoenix, AZ, USA
  • Scottsdale, AZ, USA
  • Tempe, AZ, USA