Job Search

Job Title, Keywords, Req ID
Loading...
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5458
    Tuesday, September 26, 2023
    Position Summary: Responsible for managing assigned account in support of business objectives to ensure account’s satisfaction with products and services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling, and tracking of tasks. Regional Service Delivery Manager will act as a single point of contact for the account (“account” and “program” are used similarly) across multiple sites, locations or countries.   Overall Responsibilities: ... More
  • Dublin, Ireland ● Req #5371
    Tuesday, September 26, 2023
    Job Title:         Content Reviewer Reporting to:  Team Leader Location:          Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be respons ... More
  • Majorel US, Inc., 8380 S Kyrene Rd, Tempe, AZ, USA ● Req #5391
    Monday, September 25, 2023
    Position Summary: Perform Support and concierge type liaison to an assigned customer portfolio.  Provide assistance to facilitate the growth of the portfolio through its digital lifecycle.  Duties include customer service, linking customers and internal resources, engagement, consultancy and support.   Overall Responsibilities: Respond effectively and efficiently to requests received via phone, email or chat. Develop rapport with customer to understand and adequately make appropriate referrals ... More
  • Arizona, USA ● Arkansas, USA ● Florida, USA ● Georgia, USA ● Idaho, USA ● Iowa, USA ● Kansas, USA ● Kentucky, USA ● Majorel US, Inc., 8380 S Kyrene Rd, Tempe, AZ, USA ● Montana, USA ● North Carolina, USA ● Ohio, USA ● Oklahoma, USA ● Pennsylvania, USA ● Tennessee, USA ● Texas, USA ● Virginia, USA ● Req #5280
    Monday, September 25, 2023
    NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (Premium Tech Support)  STARTING PAY 17.31, PAID TRAINING, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE.   WORK FROM HOME OPPORTUNITY   Open to residents of Pennsylvania, Tennessee, Montana, North Carolina, Georgia, Michigan, Ohio, Texas, Iowa, Arizona, Oklahoma, Kentucky, Idaho, Virginia, Florida, Arkansas and Kansas.    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’ ... More
  • Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA ● Req #5455
    Monday, September 25, 2023
    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues.The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position.This position will be 100% on-site  Please note you MUST live within 50 miles of the contact center.     Overall Responsibilities: Handling customer inquiries driving first call re ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5452
    Monday, September 25, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5453
    Monday, September 25, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5067
    Monday, September 25, 2023
    Position Summary: The Quality Manager oversees the Contact Center Quality program and provides direct support for Transaction Monitoring requirements, or Sales Verification or other requirements for a program or a vertical account either within a site and/or across multiple locations or region. This incumbent will supervise all personnel assigned to the quality program. This individual is responsible for the accuracy of evaluations, analysis and overall performance of Transaction Monitoring (Qua ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5283
    Monday, September 25, 2023
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engage ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #5450
    Monday, September 25, 2023
    Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service level agreem ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #5214
    Monday, September 25, 2023
    Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service level agreem ... More
  • Majorel Canada, Inc., 619B Kumpf Drive, Waterloo, ON, CAN ● Req #5439
    Wednesday, September 20, 2023
    Position Summary: Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.  Provide technical expertise and vehicle knowledge to assist Level I Advisors and Level II Specialists in communicating with customers and dealers.   Overall Responsibilities: Ensure service delivered to customers meets contractual Key Performance Indicat ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5148
    Wednesday, September 20, 2023
    Position Summary: The Workforce Scheduling and Forecasting Specialist is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. This is a specialized workforce management role, reporting to the Workforce Manager. The specialist develops queue and overhead forecasts for long and short term p ... More
  • Detroit, MI, USA ● Req #5435
    Tuesday, September 19, 2023
    Training/Quality - Quality Assurance Supervisor (On-site) Position Summary: The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable) requirements for a program or a vertical account either within a site and/or across multiple locations. This incumbent will supervise all Quality Coaches and/or Sales Verification Representatives, if applicable. This individual is responsible for the accuracy of evaluations, analysis a ... More
  • Majorel Canada, Inc., 619B Kumpf Drive, Waterloo, ON, CAN ● Req #5434
    Tuesday, September 19, 2023
    Position Summary: Perform accurate and efficient front-line contact center functions for automotive customers. Our client is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions.   Overall Responsibilities: Ensure service delivered to customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to ... More
  • Dublin, Ireland ● Req #5422
    Tuesday, September 19, 2023
    Job Title:         Content Reviewer Reporting to:  Team Leader Location:          Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be respons ... More
  • Dublin, Ireland ● Req #5410
    Tuesday, September 19, 2023
    Job Title: Privacy Data Analyst with RomanianReporting to: Team LeaderLocation: Dublin, Ireland   Overall Job Purpose The Privacy Data Analyst is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sou ... More
  • Dublin, Ireland ● Req #5390
    Tuesday, September 19, 2023
    Job Title: Content Reviewer - GreekReporting to: Team LeaderLocation: Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for opt ... More
  • Dublin, Ireland ● Req #5375
    Tuesday, September 19, 2023
    Job Title:         Content Reviewer Reporting to:  Team Leader Location:          Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be respons ... More
  • Dublin, Ireland ● Req #5374
    Tuesday, September 19, 2023
    Job Title:         Content Reviewer Reporting to:  Team Leader Location:          Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be respons ... More
  • Dublin, Ireland ● Req #5372
    Tuesday, September 19, 2023
    Job Title:         Content Reviewer Reporting to:  Team Leader Location:          Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be respons ... More
  • Dublin, Ireland ● Req #5344
    Tuesday, September 19, 2023
    Job Title: Content Reviewer with SwedishReporting to: Team LeaderLocation: Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible fo ... More
  • Dublin, Ireland ● Req #5346
    Tuesday, September 19, 2023
    Job Title: Content Reviewer with SlovenianReporting to: Team LeaderLocation: Dublin, Ireland   Overall Job Purpose As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible ... More
  • Dublin, Ireland ● Req #5324
    Tuesday, September 19, 2023
    Job Title: Investigation Analyst with GermanReporting to: Operations LeadLocation: Dublin, Ireland Overall Job Purpose Majorel is seeking discerning individuals plugged into internet technologies at the intersection of crisis, geopolitical and user harm issues.  You will be working on the leading edge of fast-developing issues like the spread of misinformation and potential breaches in election integrity. Candidates can expect a fast-paced, high-energy environment working on a team that delivers ... More
  • Dublin, Ireland ● Req #5321
    Tuesday, September 19, 2023
    Job Title: Investigation Analyst with SwahilliReporting to: Operations LeadLocation: Dublin, Ireland Overall Job Purpose Majorel is seeking discerning individuals plugged into internet technologies at the intersection of crisis, geopolitical and user harm issues.  You will be working on the leading edge of fast-developing issues like the spread of misinformation and potential breaches in election integrity. Candidates can expect a fast-paced, high-energy environment working on a team that delive ... More