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  • Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4860
    Wednesday, May 24, 2023
    Operations - Customer Service Representative I (CSR I) ... More
  • Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4640
    Friday, May 12, 2023
    Position Summary: Content Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users.  Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products.  Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false or other inappropriate content ens ... More
  • Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA ● Req #4786
    Monday, May 8, 2023
    Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. This position will be 100% on-site    Please note you MUST live within 50 miles of the contact center.      Overall Responsibilities: Handl ... More
  • Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4763
    Tuesday, May 2, 2023
    Position Summary: The Social Media Care Specialist is responsible for engaging with our customers in the social media space, including forums, social networks and other social channels, as applicable. Primary responsibilities are: working with the listening specialists to identify conversations to participate; participate and mediate real-time conversations with customers about brands, products, dealers and content; answer customer comments; become a trusted friend online; partner with m ... More
  • Arizona, USA ● Arkansas, USA ● Florida, USA ● Georgia, USA ● Idaho, USA ● Iowa, USA ● Kansas, USA ● Kentucky, USA ● Michigan, USA ● Montana, USA ● North Carolina, USA ● Ohio, USA ● Oklahoma, USA ● Pennsylvania, USA ● Tennessee, USA ● Texas, USA ● Virginia, USA ● Req #4752
    Monday, May 1, 2023
    NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (Premium Tech Support)  STARTING PAY 17.31, PAID TRAINING, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE.   WORK FROM HOME OPPORTUNITY     Open to residents of Pennsylvania, Tennessee, Montana, North Carolina, Georgia, Michigan, Ohio, Texas, Iowa, Arizona, Oklahoma, Kentucky, Idaho, Virginia, Florida, Arkansas and Kansas.    Position Summary: The customer service/technical support representative handles customer quest ... More
  • Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #2361
    Wednesday, April 19, 2023
    Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor influences ag ... More
  • Tempe, AZ, USA ● Req #4561
    Friday, March 24, 2023
    Company Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for tr ... More
  • Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA ● Req #2615
    Tuesday, March 29, 2022
    Position Summary: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the day-to-day operations, budget management, team development, and client satisfaction Overall Responsibilities: Lead, manage and develop supervisors through interactions and motivation Foster a culture of team spirit and hospitality Highly visible and accessible to team via floor presence Perform supervisor duties as required T ... More
  • Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #2361
    Tuesday, February 8, 2022
    Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor influences ag ... More