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Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4860Wednesday, May 24, 2023Operations - Customer Service Representative I (CSR I) ...Read more about DETROIT | Content MediationMore
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Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4640Friday, May 12, 2023Position Summary: Content Reviewers/Moderators are responsible for the day to day management of Application or Internet content, ensuring a quality experience is provided to millions of application or internet users. Reviewers have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Work includes screening and monitoring social media sites or applications for abusive, violent, maliciously false or other inappropriate content ens ...Read more about Content Mediation AdvisorMore
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Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA ● Req #4786Monday, May 8, 2023Position Summary: The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. This position will be 100% on-site Please note you MUST live within 50 miles of the contact center. Overall Responsibilities: Handl ...Read more about Inbound Customer Service RepresentativeMore
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Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #4763Tuesday, May 2, 2023Position Summary: The Social Media Care Specialist is responsible for engaging with our customers in the social media space, including forums, social networks and other social channels, as applicable. Primary responsibilities are: working with the listening specialists to identify conversations to participate; participate and mediate real-time conversations with customers about brands, products, dealers and content; answer customer comments; become a trusted friend online; partner with m ...Read more about Hybrid Remote/On-Site Automotive Social Media Care SpecialistMore
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Arizona, USA ● Arkansas, USA ● Florida, USA ● Georgia, USA ● Idaho, USA ● Iowa, USA ● Kansas, USA ● Kentucky, USA ● Michigan, USA ● Montana, USA ● North Carolina, USA ● Ohio, USA ● Oklahoma, USA ● Pennsylvania, USA ● Tennessee, USA ● Texas, USA ● Virginia, USA ● Req #4752Monday, May 1, 2023NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (Premium Tech Support) STARTING PAY 17.31, PAID TRAINING, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE. WORK FROM HOME OPPORTUNITY Open to residents of Pennsylvania, Tennessee, Montana, North Carolina, Georgia, Michigan, Ohio, Texas, Iowa, Arizona, Oklahoma, Kentucky, Idaho, Virginia, Florida, Arkansas and Kansas. Position Summary: The customer service/technical support representative handles customer quest ...Read more about Work From Home Customer Service RepresentativeMore
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Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #2361Wednesday, April 19, 2023Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor influences ag ...Read more about Detroit-Quality Coach (Content Mediation)More
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Company Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for tr ...Read more about TEMPE | Desktop Field Support IMore
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Majorel, USA, Inc., 400 Executive Center Drive, Greenville, SC, USA ● Req #2615Tuesday, March 29, 2022Position Summary: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the day-to-day operations, budget management, team development, and client satisfaction Overall Responsibilities: Lead, manage and develop supervisors through interactions and motivation Foster a culture of team spirit and hospitality Highly visible and accessible to team via floor presence Perform supervisor duties as required T ...Read more about Greenville Operations ManagerMore
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Detroit, MI, USA ● Majorel US, Inc., 211 W Fort ST, Detroit, MI, USA ● Req #2361Tuesday, February 8, 2022Position Summary: The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this individual contributor influences ag ...Read more about Detroit-Quality Coach (Content Mediation)More