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  • Alabang | Supervisor: Workforce Planning, Scheduling and RTA

    Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5016
    Wednesday, June 21, 2023
    Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service level agreem ... More
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  • Alabang / Eastwood | Real Time Analyst

    Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5004
    Tuesday, June 20, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
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  • Alabang / Clark | Analyst: WFM Reporting II

    Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5003
    Tuesday, June 20, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
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  • Malaysia | Senior Operations Manager | BPO - Content Moderation

    Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS ● Req #4926
    Wednesday, June 7, 2023
    Position Summary: Directs the entire operations of the organization's call center facility as assigned. Implements and reviews policies and operating structure of the call center. Sets standards and guidelines for interaction with customers. Monitors the calls to ensure that the expectations of the customers are met   Overall Responsibilities: Overall responsibility for the delivery of overall operational metrics of a regional or global client. Proactively maintains regular engagement wit ... More
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  • Malaysia | Content Moderator (Mandarin) | BPO - Content Moderation

    Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS ● Req #4871
    Friday, May 26, 2023
    Are you passionate about social media? We are hiring for Content Moderator (Mandarin Speaking) to join the team to provide a better experience to millions of internet users. Join us today!   Why Join Us? Competitive remuneration package (Basic Salary + Generous KPI bonus program + Shift Allowance + Annual Increment). RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!) Convenient working location (5 minutes walk from Ampang Park LRT station). Exc ... More
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  • Clark | Supervisor: Workforce Planning, Scheduling, & RTA

    Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4827
    Thursday, May 18, 2023
    Position Summary:The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly.  Monitors service levels and directs real-time forecasting to meet service levels. Provides advice to management on the most efficient and cost-effective strategies to deliver on service level agreeme ... More
    Apply

  • ALABANG | Analyst: WFM Reporting I

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4685
    Monday, April 24, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
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  • ALABANG | WFM Tools Administrator Analyst

    116 Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4102
    Monday, April 24, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
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  • CLARK | Customer Service Representative IV Premium IT Account (Voice) | 10325

    Majorel Philippines Corp., 5th Floor eNtec1 Building, Teresa Avenue, Angeles CIty, PH-PAM, PHL ● Req #4633
    Thursday, April 13, 2023
    Position Summary:The customer service/technical support representative handles customer questions and resolves customer’s technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes place over the phone. The diagnosis and provision of a path to resolve inquiries and technical issues related to all aspects of our client’s product line are the main responsibilities of this position. Overall Resp ... More
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  • ALABANG | Training/Quality Manager | Content Mediation

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4652
    Wednesday, April 12, 2023
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consume ... More
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  • Malaysia | Customer Service Representative (English & Traditional Chinese) | BPO - Call Center: Hospitality/Travel Project

    Majorel Malaysia, Suite 27-11, Level 27, GTower,, Kuala Lumpur, MY-14, MYS ● Req #4630
    Monday, April 10, 2023
    We are hiring Customer Service Representative (English & Traditional Chinese) to join the team supporting our client who is one of the World’s Leading Travel Companies. Apply today and let’s join #MajorelOneTeam   Why Join Us? Competitive remuneration package (Basic Salary + Language Allowance + Generous KPI bonus program + Shift Allowance + Annual Increment). RM3000 flexi benefit per annum (Optical, Dental, IT gadget and also flight ticket when you travel !!) Convenient working location (5 m ... More
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  • ALABANG | Workforce Supervisor

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4498
    Wednesday, April 5, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ... More
    Apply

  • ALABANG | Analyst: WFM Reporting II

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4152
    Wednesday, April 5, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • EASTWOOD | Auditor: Financial Invoicing (Audit, Risk and Compliance)

    116 Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Req #4573
    Tuesday, March 28, 2023
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consume ... More
    Apply

  • ALABANG | WFM Tools and Process Administrator

    116 Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4209
    Monday, March 27, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ... More
    Apply

  • ALABANG | Specialist WFM Tools Administrator

    116 Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4102
    Monday, March 27, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • ALABANG | Analyst: WFM Reporting I

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4151
    Monday, March 13, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • ALABANG | Workforce Supervisor

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4498
    Monday, March 13, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ... More
    Apply

  • Majorel | Business Continuity Sr. Manager

    Alabang, Muntinlupa, Metro Manila, Philippines ● Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Req #4049
    Wednesday, March 8, 2023
    Position Summary:The Business Continuity Manager is responsible for developing, implementing, maintaining, and testing the region’s BCM program. The manager will support all business plan activities necessary to enable the Organization to manage a crisis event as well as meet compliance requirements for BC planning. The position's primary goals will be to Identify, document and test business needs against the Company infrastructure and identify BC strategies and gaps. Responsibilities include, b ... More
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  • ALABANG | Analyst: WFM Reporting II

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4152
    Tuesday, March 7, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • CLARK | Customer Service Representative 2023

    Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4441
    Thursday, March 2, 2023
    Position Summary:This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position supports client customers in the following area: technical and service support. The individual in this position must possess strong customer service and troubleshooting skill they have an ... More
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  • ALABANG | WFM Tools and Process Administrator

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4209
    Monday, February 27, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ... More
    Apply

  • ALABANG | Specialist WFM Tools Administrator

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4102
    Monday, February 27, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • ALABANG | Analyst: WFM Reporting II

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4152
    Friday, February 10, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply

  • ALABANG | Analyst: WFM Reporting I

    Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #4151
    Friday, February 10, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepre ... More
    Apply
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