Guest Services Representative - Maderas Golf Club

17750 Old Coach Rd, Poway, CA 92064, USA Req #235
Monday, September 4, 2023

Guest Service Representative – Maderas Golf Club


Job Summary:

Maderas Golf Club is excited to announce the exceptional career opportunity of Guest Service Representative.  Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.



  • Works with the Tournament Coordinator to organize all groups/outings that are taking place on a specific day and prepares staff and facility for all these events.
  • Greets golfers at bag drop and unloads their golf bags from their carts.
  • Maintains accurate records of golfers renting clubs, service the customer who is renting golf clubs, and clean rental clubs upon return.
  • Ensures the overall upkeep of the clubhouse, cart storage area and parking lot. Shares responsibility of cleaning golf shops, restrooms, and patio area.
  • Inventories and controls all guest supplies.
  • Assists in monitoring and policing all player service activity and etiquette. 
  • Assists in educating players regarding course policy, current cart policy, and speed of play.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Troon Golf. 
  • Ensures proper staging of golf carts during the day.
  • Assists players by changing golf spikes and cleaning golf clubs.
  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
  • May assist with food and beverage activities.
  • May direct start of play.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.


  • High school diploma or equivalent; and one to three months related experience and/or training; or equivalent combination of education and experience.
  • Must have a valid Driver’s License.


Required Skills/Abilities:

  • Excellent leadership and motivational skills.
  • Extensive knowledge of golf.
  • Excellent communication skills.
  • Excellent organizational skills and attention to detail.


Physical Requirements:

  • Must be able to traverse various athletic grounds and facilities.
  • Prolonged periods of standing or walking.
  • Must be able to lift 25 pounds at a time.


Maderas Golf Club is an equal opportunity employer (m/f/d/v) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.


Other details

  • Pay Type Hourly
  • Min Hiring Rate $15.50
Location on Google Maps
  • 17750 Old Coach Rd, Poway, CA 92064, USA